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FAQ

  • What payment methods do you accept?
    Payments accepted through Credit/Debit (Visa and Mastercard) cards and Pay Pal.
  • When will I receive my order?
    The order will be shipped within 10-14 business days after the order is placed.
  • What is your refund policy?
    There are no REFUNDS.
  • What is your exchange policy?
    Exchange policies can be made ONLY if product is damaged in route to order recipient. The recipient must submit request within a 3 day period AFTER receiving the order.
  • What is shipping cost?
    There is an $8-$15 shipping fee per order, depending on the weight of the order.
  • Can I make changes to an order already placed?
    Yes! A change can be placed only up to 24 hours after the order has been placed.
  • Will I receive a tracking number after my order is shipped?
    A tracking order is available upon request by sending an email to TammisTrinketsLLC2022@gmail.com
  • What happens if my order is damaged/broken when I receive it?
    Take a picture of damaged/broken item, send to TammisTrinketsLLC2022@gmail.com within 3 days of receiving the order and a replacement will be sent out to you.
  • Where are you located?
    Tammi’s Trinkets is located in Maryland.
  • Do you ship internationally?
    No
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